Trading Terms Delivery Terms Where goods are in stock when ordered, despatch is normally same day. However, payment by cheque may need bank clearance, in which case goods will be despatched after 5 working days. Should we need to send the order in more than one despatch due to availability, you will only be charged one postage (excluding Overseas Orders). Please always quote your home address for authorisation of credit cards. Order shut off time for next day delivery is 2.00p.m. Standard delivery in France or the UK.
Please allow 3-5 working days. Please check order form for rates. Delivery outside of France and the UK We are happy to export orders to most countries in the world. If you are ordering outside of Europe, or a BFPO address, all our prices include local taxes and no refund can be made. Please check order form for rates. Payment Terms We accept payment by Credit or Debit Card - please check shopping cart/ payment screen for details. We also accept payment by cheque made payable to Raid Equestrian. Please write your address and bankers card number on the reverse. Card payments will not be processed until the order has been despatched, but cheques will be processed on receipt. Returns Refunds or exchanges will be made to any item returned in original packing (at the customers' own expense) which are unused and not damaged, within 30 days of receipt. Exchanges will be sent at the postal rate requested. High value goods returned for replacement or service such as Heart rate monitors or GPS units should be returned using either Registered Post or Special Delivery (something that includes loss insurance). On certain instances a collection service is available, please check for details. Local Taxes All prices include local taxes and no refunds are available.
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